How do I receive a notification if a user rates a 1 or 2?

  1. Open the dialog message you would like to add a notification to.
  2. Click edit.
  3. Scroll down to the bottom of the dialog, on the left-hand side click the ‘enable notification’ box.
  4. Below this, enter the email of the person who will be notified.
  5. On the right-hand side (Rhonda’s response) click the ‘enable notification’ box of the intent(s) you wish to be immediately notified of.

* The notification setting is not limited to your low ratings, feel free to set notifications for 1s, 2s, 3s, 4s and 5s.