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Rhonda Privacy Notice - Draft


Last Updated: August 25, 2021 

 

Introduction 


Protecting your personal information is core to our mission at Rhonda™ which is designed and developed by IMI Software Labs, a division of IMI People.  This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of personal information.  We are committed to maintaining confidentiality, integrity, and security of information about our users and their organizations.  This Privacy Policy describes how we treat personal and company information that is collected when you use our websites, mobile applications or other products and services (collectively the “Services”). 

For purposes of this Privacy Policy, “Rhonda”, “we”, “us” and “our” means IMI People, IMI Software Labs and the software Service called Rhonda.  This Privacy Policy shall apply to any Rhonda mobile application and other forms of Rhonda online activity that reference this Privacy Policy.  In such instances the term “Site” shall include the applicable mobile application or other Rhonda online activity wherever that term is used herein. 

This Privacy Policy is incorporated into, and considered a part of, the Rhonda Terms of Use, currently located at https://www.rhonda.ai/terms-of-use.  This Privacy Policy does not apply to any third-party websites, services or applications, even if they are linked to or accessible through our Website Services. We may modify and revise this Privacy Policy from time to time to reflect changes to our business or information practices. 

 

User Consent 


By submitting or making available Personal Data (as defined below) through the Services, you agree to the terms of this Privacy Policy, and you expressly consent to the processing of your Personal Data in accordance with this Privacy Policy. Your Personal Data may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of Personal Data may be less stringent than the laws in your country. 

 

Data We Collect 


Rhonda collects Personal Data and Anonymous Data from you when you visit our Site, when you send us information or communications in connection with your use of the Service, and/or when you download and use the Services. "Personal Data" means data that allows someone to identify or contact you, including, for example, your name, address, geographic location of your computer or mobile device, telephone number, credit card number, email address and bank account information, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. "Anonymous Data" means data about you that is not associated with or linked to your Personal Data; Anonymous Data does not permit the identification of individual persons. We collect Personal Data and Anonymous Data, as described below. 

 

Personal Data You Provide To Us 

We request Personal Data from you, such as first and last name, email and mailing addresses, telephone number, professional title, company name, and password, when you register for the Service. In addition, we (or our third-party credit card or payment processor on our behalf) will collect Personal Data including your credit card number or account information when you upgrade to a paid account. We also retain information on your behalf, such as the Personal Data described above and any correspondence. We may collect Personal Data voluntarily provided by you, including in emails to the Site, online forms, order and registration forms, surveys, promotion participation, phone calls with our customer service and through other means.  If you provide us feedback or contact us via email, we will collect your name and email address, IP address, as well as any other content included in the email, in order to send you a reply, and any information that you submit to us. We collect information through various other means, including participation at conferences and events and individual introductions. We may also collect Personal Data at other instances in the Site user experience where we state that Personal Data is being collected. 

 

Personal Data Collected via Technology 

​The Service (which may be hosted by a third-party service provider) collects Personal Data from you, such as browser type, geographic location of your mobile device or computer, operating system and version, Internet Protocol (IP) address, domain name, information about your application, operating environment and hardware profiles and/or a date/time stamp for your visit. We may also use Cookies (as defined below) and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit and/or access to the Service and your activity on the Site. Like most Internet services, we automatically gather this Personal Data and store it in log files each time you visit the Site or access your account on our network. 

"Cookies" are small pieces of information that a website sends to your computer’s hard drive while you are viewing a web site. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them, or for an extended period of time) to provide you with a more personal and interactive experience while using the Service. Persistent Cookies can be removed by following Internet browser help file directions. If you choose to disable Cookies, some areas of the Site, the Application and/or the Service may not function correctly. 

We and our service providers may also use various common Internet tools such as ‘pixel tags,’ ‘action tags,’ ‘web beacons,’ .gif tags,’ ‘JavaScript’ or similar technologies (together “Tools”) in connection with the Site pages and email messages in certain formats to among other things, track the actions of Site users and email recipients, to determine the success of marketing campaigns and to compile statistics about the Site usage and response rates.  Tools allow us to count users who have visited certain pages of the Site, to deliver branded services, and to help determine the effectiveness of promotional or advertising campaigns.  When used in email messages in certain formats, Tools can tell the sender whether and when the email has been opened. 

We use Cookies and Tool technologies to understand how the Site is used and to customize and enhance the Internet experience of individual users.   

 

How We Use Your Data 


Website Services 

We primarily use your personal information to provide access to the Site, to enable use of our App, and to provide and improve our Website Services.  

Marketing and Sales Communications 

Rhonda and its affiliates use the personal information we or our service providers collect about you from the Site to provide you with marketing and sales communications both on and off of the Rhonda Website Services. We may also receive reports regarding the effectiveness of our campaigns on an individual and aggregated basis. If you wish to opt-out of targeted marketing, please use the options available in the Cookie banner or button at the bottom of the page or the controls available through your browser. 

Analytics 

We use third-party analytics services to collect and analyze non-directly identifying personal information regarding you or your device. These analytics services use technologies such as Cookies, tracking pixels or other mechanisms to collect, use, share and store our users’ data. For more information regarding the service providers and cookies that Rhonda uses to collect analytics data and methods to opt-out, please review our Cookie Policy. 

Research / Development 

We use personal information to improve and enhance our Website Services by expanding their features and functionality and improving marketing, analytics or Site functionality. To do this, we may combine information such as Log Data with other information we collect about you or that you provide to us. 

Security 

We may use your personal information as necessary to keep our Website Services safe and secure, including to fight spam, malware and identity theft. 

 

How We Share Information

 
Service Providers 

We may engage third-party service providers to administer and provide our Website Services. Our service providers may provide services such as hosting Rhonda’ site, providing technical support, collecting analytics data to analyze trends, or assisting in our marketing. These service providers have access to your personal information only for the purpose of performing services on our behalf and are contractually restricted in how they may use your personal information. 

Non-Identifiable Information Shared with Third Parties 

We may share aggregated information and non-directly identifying information with third parties to enhance the effectiveness of our Website Services, for industry research and analysis, demographic profiling, benchmarking, and other similar purposes. 

Change in Control or Sale 

We may share your personal information as part of a sale, merger or change in control, or in preparation for any of these events. Any other entity which buys us or part of our business will have the right to continue to use your data, but only in the manner set out in this Privacy Policy unless you agree otherwise. 

Legal Disclosures 

It is possible that we will need to disclose information about you when required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce our agreements with you; (3) investigate and defend ourselves against any third-party claims or allegations; (4) protect the security or integrity of our Website Services (such as by sharing with companies facing similar threats); or (5) exercise or protect the rights and safety of Rhonda, our personnel or others. We will attempt to notify you about legal demands for your personal information when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague, or lack proper authority, but we do not promise to challenge every demand. 

​Except as otherwise stated in this policy, we do not generally sell, trade, share, or rent the Personal Data collected from our services to third parties. You expressly consent to the sharing of your Personal Data as described in this policy. 

 

Your Choices 


 
Right to Access, Control and Delete Your Personal Information 

Upon request, Rhonda will provide you with information about whether we hold, or process on behalf of a third-party, any of your personal information. If your personal information changes, or if you no longer desire to use our Website Services, you may correct, update, amend, delete/remove, and/or ask to have it removed from a testimonial on our Site. 

You can exercise these rights or other rights provided to you by law by contacting us using the contact information at the bottom of this Privacy Policy. To exercise your rights to access, control and delete your personal information collected through the Rhonda Services, please email to us at the email address set forth below. 

Promotional Communications 

You may opt out of receiving promotional communications from us by following the instructions in those messages.  If you opt out, we may still send you non-promotional communications, such as those about your account, previous purchases or our ongoing business relations. 

 

Other Important Stuff 

 
Do Not Track 

Do Not Track (DNT) is a proposed standard for allowing internet users to control the tracking of their online activities across websites. To date, no single DNT standard has been adopted. Because there is no single standard, Rhonda currently doesn’t respond to DNT signals. For more information regarding Do Not Track mechanisms, see http://allaboutdnt.com/. 

Security 

We implement reasonable security safeguards designed to protect your data, such as HTTPS. We regularly monitor our systems for possible vulnerabilities and attacks. However, we cannot warrant the security of any information that you send us. 

Cross Border Data Transfers 

We process data both inside and outside of the United States and rely on legally-provided mechanisms to transfer data across borders. Countries where we process data may have laws which are different from, and potentially not as protective as, the laws of your own country. 

Our Policy Toward Children 

Our Website Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information of a child under 13, we will take steps to delete such information from our files as soon as possible. 

 

 

Changes To This Privacy Policy 


 
If IMI Software Labs makes changes to this Privacy Policy, these changes will be posted on the Site in a timely manner. IMI Software Labs reserves the right to modify this Privacy Policy at any time, so please review it frequently. You can determine when this Privacy Policy was last revised by referring to the "Last Updated" legend at the top of this page. Any changes to this Privacy Policy will become effective upon our posting of the revised Privacy Policy on the Site. Use of the Service following such changes constitutes your acceptance of the revised Privacy Policy then in effect. 

 

Contact Information and Questions

 

IMI Software Labs welcomes your comments or questions regarding this Privacy Policy.  Please contact us at privacy@rhonda.ai if you have any questions or comments. 

 

IMI Software Labs Headquarters 

Suite 350 

240 Great Circle 

Nashville TN  37228 
1-877-464-4484