Step 1: Click into ‘Communication’ in the left navigation bar.
Step 2: Click on ‘Skills’
Step 3: Click on ‘Create skill’
Step 4: Then, you need to add the following information:
– Skill name
– Email subject, not required if you are sending out an SMS
– Description
Step 5: Once you’ve completed this information, click ‘Next’.
Step 6: Click on ‘Create dialog’
Step 7: Then add the following content to your dialog:
– Dialog title,
– Subject,
– Description,
– Rhonda’s message
Step 8: Click on ‘Create dialog’. And that’s it! Your skill is created and ready to be connected to a bot.
