Help Center
Frequently Asked Questions
Using the Rhonda Dashboard
How do I create a pulse or survey?
How do I add more employees to my plan?
In Rhonda Lite, you are limited to 10 employees since the plan is free. If you would like more employees, select the upgrade to Pro button and select the number of employees that you would like included in your plan.
In Rhonda Pro you purchase the employees that you need to get started. If you need to add more employees, simply select "manage plan" at the top of Rhonda when you are signed in and you will see an option to add additional employees.
How do I add more pulses to my plan?
In Lite, you are limited to 2 pulses per month. Each month you will get a refresh of your pulses, but they are not cumulative
In Pro, it comes with a total of 4 pulses per month. If you want more than 4, you can easily buy more pulses by clicking on the "manage plan" at the top of Rhonda when you are signed in.
Why can’t I add more employees?
Accounts & Billing
How do I upgrade my plan from Lite to Pro?
How do I switch to an annual plan from a monthly plan?
Can I downgrade or cancel my plan?
If you are on a monthly plan, you can downgrade or cancel your plan, 30 days before your next billing date. Please contact us at teams@rhonda.ai regarding downgrading or cancelling your plan. We do not provide a refund for any remaining time when you downgrade or cancel a subscription.
If you are on an annual plan, you can downgrade your plan, but you can only cancel your plan at the end of your annual billing. No refunds will be applied since the annual plan comes with a discount from the beginning.