How do I export the report for actionable and pulse dialogs?
Step 1: Select “Bots”
On the left-hand navigation bar, select ‘Communication’, from there select Bots.
Step 2: Open Dialog
Select the campaign followed by the dialog that you want to export the report from.
Step 3: Click Report Icon
Click the report icon in the top right corner.
Step 4: *For Repeat Messages
If you send out a repeat message from the same bot you will have to select the corresponding send date for the data you would like to export.
Once you choose the date you will have to wait about 10 seconds for the new data to load.
Step 5: Export
Click “export detail” in the top right corner to export the data into an excel sheet.