Regularly checking in with your employees holds many great benefits for organizations, managers, and employees. Before we dive into what those benefits are, it is important to understand the difference between a one-on-one meeting and a check-in.
Typically, a one-on-one meeting is held annually or quarterly and is a formal sit down between managers and employees to review performance, goals, and overall engagement. A check-in on the other hand, is much less formal and focuses on employees’ day-to-day needs, progress, and mentality. Check-ins can also be one-on-one, or a team stand up meeting, and can happen over the phone, in person, via chat, SMS, or video conference. Check-ins should be kept brief and to the point, be expected, planned, and conclude with key takeaways.
Here are some key benefits of employee check-ins:
- Managers and employees stay connected:
Checking in with your employees helps to keep managers and employees on the same page. It allows managers to monitor of the progress of projects and correct workflows as needed; and gives employees the relevant and timely feedback they are seeking to perform their work confidently. However, managers should remember there is a fine line between checking in and micro-managing. Each employee may want a different experience or vary in the frequency of check-ins they want.
- Organizational goals are aligned:
n order to be successful in today’s quickly changing economy, companies need to be transparent with employees and keep them informed of the company’s overarching objectives. Organizations need to be able to adapt quickly to changing circumstances, to be more competitive, and consistent employee check-ins help to flow any evolving communication throughout organizational levels.
- A supportive environment is fostered:
Because check-ins are conducted in a non-formal setting, such as via SMS, employees can feel more comfortable and open to express their concerns, bring forward new ideas, or ask questions. Giving and receiving timely and relevant feedback is also a vital part of employee development and creating an open and supportive culture.
- Employees are motivated and engaged:
One of the biggest reasons employees go of course with their work is because they are unaware or lose sight of what they should be doing. Providing consistent feedback can help employees stay on track or give them the motivation they need to continue through a challenging project. According to a workplace poll, 38% of employees are more engaged when managers help set priorities. As well, check-ins place accountability back onto the employee. When an employee knows there will be a weekly or monthly check-in, they are more motivated to push for short-term goals, so they receive a good report.
“Employees don’t leave companies, they leave managers”Gallup
Technological advances have changed the work environment landscape. Businesses are rapidly evolving and having a performance review once a year simply does not reflect the speed of change happening within your organization. Consistent check-ins with employees will make your feedback more valuable, relevant, timely, and help keep your employees engaged at work. Checking in and maintaining an environment where every employee plays an important role in the success of a team will boost the culture of your company. Engaged employees are fully involved in their work, act in the organization’s best interest, feel recognized, appreciated, and are happy to be at work.